Q. How would you describe AFTON’s growth in Cormart since its inception?  

Ans. Interestingly, the Afton business has improved its efficiency and numbers over the years. The initial numbers of product portfolios we had were streamlined to the selected regular and marketable products list. Furthermore, the business has grown its contribution to Cormart’s bottom line.
The team will continue to strive to improve on the business.

Q. Technical support is a post-sales service that Cormart affords its customers. How important is this aspect to customers, and how best can they leverage this? 

Ans. The role of technical support in lubrication cannot be over-emphasized. It may not necessarily be a post-sales service, especially for new entrants joining the lubricant business, but every prospective and existing customer who may have a challenge or the other using the product. This also goes beyond the direct users of the products and extends to the sales team in need to understand the workability of their finished products on equipment and how to handle some of their customer’s concerns from the technical point of view. At Cormart, we have extended this support to customers and will not relent as we believe in a win-win situation. 

Q. Are there any new developments on products or services you would like to inform our customers? 

Ans. Yes, we would like to take this opportunity to introduce customers to H3488. The transmission additive pulls double duty (Two transmissions, one solution and endless efficiency). Hitec 3488 Automatic Transmission fluid additive is Afton’s innovative multifunctional fluid additive package, designed to serve both traditional steps – ATs and CVTs with just one convenient blend.

Q. Any other comments? 

Ans. I will like to use this opportunity to thank all our esteemed customers for their patronage and trust in our brand. We appreciate you all.